Privacy Policy
1. Introduction
LoneStar Epilepsy (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal and health information of our patients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive care at our clinics.
2. Information We Collect
We may collect the following types of information:
- Full name and date of birth
- Contact information, including email and phone number
- Insurance and billing details
- Medical history and treatment information
- Technical website data such as IP address and browser type
We collect this information to provide medical care, improve our services, and maintain accurate records.
3. How We Use Your Information
We may collect personal information that you provide directly to us, such as your name, date of birth, contact details, insurance information, medical history, and other health-related data necessary for diagnosis and treatment. We also collect technical information automatically, including IP address, browser type, device identifiers, and pages visited on our website.
4. HIPAA & Protected Health Information
As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we maintain strict safeguards for your Protected Health Information (PHI). Our Notice of Privacy Practices describes in detail how PHI may be used and disclosed and your rights regarding that information.
5. Sharing of Information
We may share information with healthcare providers involved in your care, insurance carriers, business associates bound by confidentiality agreements, and authorities when required by law. Any sharing is limited to the minimum necessary to accomplish the intended purpose.
6. Data Security
We use a variety of security measures to protect your information, including:
- Encryption technologies
- Secure data storage systems
- Access controls and password protection
- Regular staff training and monitoring
While we work to maintain strong security, no method of electronic transmission is completely secure.
7. Your Rights
You have the right to access and request a copy of your medical records, request corrections, request restrictions on certain uses or disclosures, receive an accounting of disclosures, and file a complaint if you believe your privacy rights have been violated.
8. Cookies & Website Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and remember preferences. You can control cookies through your browser settings; disabling them may affect site functionality.
9. Children’s Privacy
We provide pediatric neurology care and only collect information about minors with parental or guardian consent.
To help protect children’s privacy, we:
- Require parent or guardian involvement
- Limit information collection to necessary data
- Maintain enhanced confidentiality protections
10. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be posted on this page with a revised “Last updated” date. Significant changes will be communicated through our website or directly to patients where appropriate.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact our Privacy Officer using the information provided below.